A note from Anne
Dear Sun River Health family,
I am thrilled to announce our new North Star initiative, which re-centers care on the patient, not the visit. This means that we will be evolving the way we deliver care and services by prioritizing the patient’s needs and experience, not just the individual appointments. Our goal is to provide more comprehensive care that addresses the social drivers of health and fosters health equity, which has always been at the heart of Sun River Health’s mission.
One way we are improving the patient experience is by offering more flexibility in our services. We understand that everyone’s health journey is unique, and we want to meet patients where they are in their journey. To achieve this, we are offering a wider range of services beyond our walls, such as telehealth and community-based programs that focus on social determinants of health. By doing so, we can provide more holistic care that addresses the whole person, not just their medical needs.
Another critical aspect of our North Star initiative is our focus on health equity. Our founding intent has always been to serve the most vulnerable and marginalized members of our community. To build on this foundational view of Health Centers as a vehicle for health equity, we are working to eliminate disparities in health outcomes and access to care. This includes addressing social determinants of health, such as food insecurity, housing instability, and transportation barriers, which often disproportionately affect low-income communities.
Finally, we are investing in capital improvements to create healing environments. We recognize that the physical environment can impact a patient’s well-being and recovery. That’s why we are updating our facilities to be more welcoming, comfortable, and calming. Our goal is to create spaces that promote healing and reduce stress for our patients and staff allowing us to provide the care you need with the respect you deserve.