Using telemedicine is a safe and easy way to touch base with your Sun River Health clinician, no matter where you are. It’s just like an in-person appointment, but done by video on your smartphone, tablet, or computer.

You can discuss all the same things with your clinician during a telemedicine appointment as you would in-person. Appointments are available in English, Spanish, or any other language of your choice.

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Telemedicine offers many benefits, including:

  • You can get care wherever you are – at home, at work, or in the car
  • Less need for travel time, time off work, and childcare
  • Shorter wait times for an appointment
  • Being able to stay in touch with your clinician when you’re traveling or away at college
  • Joining a loved one during their appointment, even if you’re far away
  • Less exposure to other people, especially for those who are chronically ill, elderly, or immunocompromised

Many different health conditions can be diagnosed and treated for both adults and children using telemedicine.

Some of the types of care telemedicine can be used for include:

  • General primary and pediatric care
  • Urgent care appointments
  • Chronic care management, including for diabetes, hypertension, and asthma
  • Women’s health appointments
  • Medicine prescriptions
  • Nutrition counseling
  • MAT (substance use) services
  • HIV treatment and PrEP prescriptions
  • Pre- and post-surgical clearances
  • Discussion of labs after a physical
  • Checking in with a clinician after being discharged from the hospital
  • Behavioral health appointments, including for college students who are away from home

Our nursing team can perform a “Tech Check” with you to make sure all your technological needs are met for your telemedicine appointment.

Below are some tips to make sure you’re prepared for your appointment:

  • Make sure you’re in a safe, comfortable environment
  • Check that your internet connection is working
  • Turn on the camera on your smartphone, tablet, or computer
  • At the time of your appointment, you will get a text or an email from Sun River Health
  • Click the link in the text or email
  • Type in your name so you can enter the “waiting room”
  • When the clinician is ready, they will appear “online”, and the appointment will begin
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